About us

Letterfest was founded many years ago to help our wonderful customers gift meaningful joyful things crafted with love. The people who design and make our products have always been at the heart of this mission. We are committed to ethical business practices, sustainability and a human-centred approach, ensuring that everything we make is by real people, for real people. At Letterfest we all believe in a future where handmade things created by artists, designers and makers to gift to other people help build a future full of meaning.
Please provide your email address to be notified when this deal is offered again.
Your submission has been received. You’ll be notified by email when this deal returns.
Backorders will ship in 28 days.
Return Policy

Although every effort is made in trying to get your parcel to you in perfect condition, sometimes damages do occur. You must let us know within 48 hours of receipt of your item if it has been damaged in transit or if it is faulty. Wherever possible please email us images of the damage so we can investigate with our courier. We will send a replacement of damaged goods immediately.

Personalised goods have been made specifically to your requirements so are only refundable if damaged or faulty. We do try and show lots of photos of each product and give full descriptions of sizes etc so you know what to expect. The colours displayed on the website are a close representation, but slight variations in the actual goods may occur. As all of our items are made by hand, small variances may occur in each finished article.